Enter and View: Acute Medical Centre, New Cross Hospital
Our report following a visit to the Acute Medical Unit (AMU) at New Cross Hospital in Wolverhampton.
This was an announced Enter and View visit which was conducted in response to a complaint received by Healthwatch Wolverhampton.
Summary of Findings
It was clear to Authorised Representatives that the AMU is a friendly, welcoming and caring ward that puts its patients first. Staff were enthusiastic about their roles and this was reflecting in positive patient feedback. Patients were extremely complimentary of the care they were receiving, and we hope this good practice continues.
This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.
Read our report
If you would like this report in a different format, email info@healthwatchwolverhampton.co.uk or call 0800 246 5018.
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Enter and View report: Acute Medical Unit
