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Report -
We asked patients about the communications they receive from their GP practice to help improve NHS public engagement work around changes to primary care delivery in Wolverhampton. -
Report -
We asked local people told us about their experiences of finding and using NHS dentists in the city to understand common issues and concerns. -
Report -
We evaluated patient experience at the new Urgent Care Centre to inform improvements in service delivery and patient care. -
Report -
We worked with partners to explore people's experiences of end of life care to identify barriers to a universal, holistic approach in Wolverhampton, Walsall and Staffordshire. -
Report -
The Wolverhampton Safeguarding Adults Board commissioned us to conduct a research project with adult service users to understand their experiences of safeguarding. -
Report -
In this Annual Report we share our key challenges and successes, how we responded to COVID-19 and continued to gather the views of the public during the pandemic. -
Report -
In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. We offered work experience to more students and recognised as Employer of the Year by Juniper training for the work we did with their students. -
Report -
In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. -
Report -
In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. -
Report -
In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. -
Report -
The Accessible Information Standard gives disabled people and people with sensory loss the right to get healthcare information they can understand and communications support if needed. -
Report -
Find out what Healthwatch England plans to do to put equalities, diversity and inclusion at the heart of Healthwatch. -
Report -
Healthwatch England explored vaccine confidence amongst people from African, Bangladeshi, Caribbean, and Pakistani backgrounds to understand the barriers to vaccination and to make sure key lessons are taken forward for future public health campaigns. -
Report -
Drawing on almost 200,000 people's experiences from across England, this report looks at how the pandemic has changed the way people access their GP and how this affected their experience of care. -
Report -
Our report following a visit to Wednesfield Dental Practice, which provides NHS check-ups and treatments, plus a home visits if needed. -
Report -
Our report following a visit to Ashmore Park Medical Centre (Dr Rajcholan) in Wednesfield, where GPs along with the Practice Nurse and staff, including midwives and health visitors, provide a complete range of medical services. -
Report -
Our report following a visit to the Acute Medical Unit (AMU) at New Cross Hospital in Wolverhampton. -
Report -
Our report following a visit to the Bentley Court Care Home in Wednesfield, which provides provides general and dementia nursing care for up to 76 residents. -
Report -
Our report following a visit to the Rheumatology Centre at New Cross Hospital in Wolverhampton. -
Report -
Our report following a visit to the Rheumatology Centre at Cannock Chase Hospital in Cannock. -
Report -
Our report following a visit to the Bentley Court Care Home in Wednesfield, which provides provides general and dementia nursing care for up to 76 residents. -
Report -
Our report following a visit to the Bentley Court Care Home in Wednesfield, which provides provides general and dementia nursing care for up to 76 residents. -
Report -
Our report following a visit to Bilston Health Centre (Dr V Mudigonda), where GPs along with the Practice Nurse and staff, including health visitors, provide a comprehensive range of health care. -
Report -
Our report following a visit to Bilston Health Centre (Dr V Mudigonda), where GPs along with the Practice Nurse and staff, including health visitors, provide a comprehensive range of health care. -
Report -
Our report following a visit to the Eversleigh Care Centre in the West Park area of Wolverhampton, which provides residental nursing care. -
Report -
Our report following a visit to the Eversleigh Care Centre in the West Park area of Wolverhampton, which provides residental nursing care. -
Report -
Our report following a visit to the Orchard House Nursing Home in the Penn area of Wolverhampton, which provides residental nursing care. -
Report -
Our report following a visit to the Orchard House Nursing Home in the Penn area of Wolverhampton, which provides residental nursing care. -
Report -
Our report following a visit to the Wrottesley Park House Care Home in the Tettenhall area of Wolverhampton, which provides specialist care options. -
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Our report following a visit to the Wrottesley Park House Care Home in the Tettenhall area of Wolverhampton, which provides specialist care options. -
Report -
Our report following a visit to the Wulfrun Rose Nursing Home in the Bushbury area of Wolverhampton, which provides residential nursing and dementia care. -
Report -
Our report following a visit to the Wulfrun Rose Nursing Home in the Bushbury area of Wolverhampton, which provides residential nursing and dementia care. -
Report -
Our report following a visit to the Probert Court Nursing Home in Wolverhampton, which provides residential nursing care. -
Report -
Our report following a visit to the Probert Court Nursing Home in Wolverhampton, which provides residential nursing care. -
Report -
Our report following a visit to the Geriatric Medicine Department Ward A8, New Cross Hospital in Wolverhampton. -
Report -
Our report following a visit to the Geriatric Medicine Department Ward A8, New Cross Hospital in Wolverhampton. -
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Our report following a visit to Ward C16 at New Cross Hospital in Wolverhampton. -
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Our report following a visit to Ward C16 at New Cross Hospital in Wolverhampton. -
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Our report following a visit to Ward C18 at New Cross Hospital in Wolverhampton. -
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Our report following a visit to Ward C24 at New Cross Hospital in Wolverhampton. -
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Our report following a visit to Children's Ward A21 at New Cross Hospital in Wolverhampton. -
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Our report following a visit to Ward A12 at New Cross Hospital in Wolverhampton. -
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Our report following a visit to Ward A14 at New Cross Hospital in Wolverhampton. -
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Our report following a visit to The Gem Centre in Wednesfield, which serves as a local hub for children and family services. -
Report -
Our report following a visit to Penn Hospital Mental Health Unit in Wolverhampton. -
Report -
Our report following a visit to the Chemotherapy Day Unit (Snowdrop Centre) at New Cross Hospital in Wolverhampton. -
Advice and Information -
Young people may need help with a range of issues at different points in their life. Find out what you can expect from mental health services, to make sure you get the support you need. -
Advice and Information -
If you or a loved one are affected by incontinence, find out where you can go for support. -
Advice and Information -
We explain why it’s important to have a plan in place, should you or a loved one become critically ill. -
Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.