Enter and View: Eversleigh Care Centre

This was an announced Enter and View visit which was conducted in response to feedback Healthwatch Wolverhampton received about the home. Healthwatch Wolverhampton also undertook a visit to Eversleigh Care Centre in November 2016 where various recommendations were made, so this was an opportunity to revisit.

Summary of Findings

We heard about and saw evidence of improvements made since the visit in November 2016. We trust the improvements we found on this visit will be maintained. However we would like to suggest the Garden outside the Garden House lounge is addressed to make it safer for utilisation, with levelling of paving stones, for use during seasonal time.

• At the time of our visit, the home appeared busy with staff attending to residents.
• Residents we spoke to and observed looked relaxed and comfortable.
• The home has introduced signage throughout the home.
• Deputy Nurses are situated at each unit within the home.

This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.