Enter and View: Wednesfield Dental Practice

This was a semi announced Enter and View visit which was conducted at Wednesfield Dental Practice after patients shared their experiences with Healthwatch Wolverhampton.

Summary of Findings

The visit to Wednesfield Dental Practice was mixed, none of the patients Authorised Representatives engaged with raised any concerns, however Authorised Representatives did observe some health and safety concerns which were reported to both the senior staff member and the Care Quality Commission (CQC). Recommendations have been made around, patient feedback and involvement, health and safety, interpreters and, inclusivity and diversity.

This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.