Enter and View: Bethrey House
Healthwatch Wolverhampton conducted an unannounced Enter and View visit at Bethrey House in response to issues raised within their latest CQC visit undertaken in February 2019 and rated as 'requires improvement'. The report highlighted issues around staff training, particularly within the Mental Capacity Act 2005 and that there were not enough activities for residents to take part in.
Summary of Findings
We recommend that the home actively engages with external partners that seek to highlight good practice and identify areas of improvement.
This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.
Read our report
If you would like this report in a different format, email info@healthwatchwolverhampton.co.uk or call 0800 246 5018.