Enter and View: The Croft Residential Home
Our report following a visit to the Highcroft Hall Care Home in the Finchfield area of Wolverhampton, which provides provided general care for up to 24 residents.
This was a semi-announced Enter and View visit which Healthwatch Wolverhampton conducted to observe good practice.
Summary of Findings
The Croft was a beautiful home that demonstrated an excellent level of good practice. Residents were happy and enjoyed living there, they were involved, listened to and had choice in their care and daily life. Staff promoted resident’s dignity, privacy and independence and treated residents with compassion.
This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.
Read our report
If you would like this report in a different format, email info@healthwatchwolverhampton.co.uk or call 0800 246 5018.
File download
Enter and View report: The Croft Residential Home
