Enter and View: The Cedar Grange Care Home
Our report following a visit to the The Cedar Grange Care Home in the Oxley area of Wolverhampton, which provides provided general, dementia and respite care for up to 59 residents.
The visit to The Cedar Grange was semi-announced. The service was chosen for an Enter and View visit as it had been registered with CQC for a year but hadn’t yet received an inspection. Healthwatch Wolverhampton had also received some intelligence from the local authority themed around care planning and staffing levels.
Summary of Findings
Authorised Representatives made the following recommendations:
- Introduce designated disabled parking bays in the car park.
- Ensure all staff are wearing name badges that reflect key worker groups and door colours.
- Ensure all staff are wearing uniforms.
- Ensure that rat poison is used in a safe way and within reason to protect the residents in this environment.
- Ensure that the cigarette buckets are emptied regularly.
- Ensure that respite residents feel included to reduce loneliness and isolation.
- Ensure that call bells are responded to promptly.
- Create an activities programme, printed and given to residents with space for them to share feedback and ideas.
This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.
Read our report
If you would like this report in a different format, email info@healthwatchwolverhampton.co.uk or call 0800 246 5018.
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Enter and View report: The Cedar Grange Care Home
