Enter and View: Rheumatology Centre, New Cross Hospital
Our report following a visit to the Rheumatology Centre at New Cross Hospital in Wolverhampton.
This was a semi-announced Enter and View visit which was conducted in response to mixed patient experiences received by Healthwatch Wolverhampton.
Summary of Findings
The Rheumatology Unit at New Cross Hospital was a friendly environment and staff were observed engaging with patients. However, patients did raise concerns around not being involved in treatment. Recommendations reflect these concerns along with, ensuring staff are communicating any delays with patients.
This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.
Read our report
If you would like this report in a different format, email info@healthwatchwolverhampton.co.uk or call 0800 246 5018.
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Enter and View report: Rheumatology Centre, New Cross
