News and reports

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care.

We called all GP practices in Wolverhampton to understand the public's experience of booking appointments and accessing care.

The City of Wolverhampton Council is developing an All Age Carers Strategy. Carers aged 18–25 years, adult carers and professionals are being invited to have their say and help shape a new strategy which will aim to ensure the right support and services are in place for them and the people that they look after.

The first of several coproduction workshops will be taking place on Thursday 9 December 2021 from 9.00am to 12.30pm to allow people to help design what the Integrated Care System (ICS) engagement approach should look and feel like across the Black Country as part of a strategy for working with people and communities.

Today marks the start of Orange Wolverhampton, the annual campaign from 25 November to 10 December to end interpersonal violence and raise awareness of the help and support available to victims in Wolverhampton.

The City of Wolverhampton Council are inviting professionals from organisations who come into contact with, or provide support to carers in Wolverhampton, to have their say to help shape a new strategy which will aim to ensure the right support and services are in place for them, and the people that they look after.

The experiences of people who were more likely to be digitally excluded when accessing primary care during the COVID-19 pandemic.

This year marks the fourth annual Advocacy Awareness Week (1-7 November 2021) and the theme this year is #AdvocacyinAction. We want to remind people about what advocacy is, how it works best and how it has already helped people in our communities to live their lives.

Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

In this Annual Report we share our key challenges and successes, how we responded to COVID-19 and continued to gather the views of the public during the pandemic.