Enter and View: Bentley Court Care Home
Our report following a visit to the Bentley Court Care Home in Wednesfield, which provides provides general and dementia nursing care for up to 76 residents.
This was an unannounced Enter and View visit conducted in response to recent concerns about services Healthwatch received around staffing levels, communication and treatment of patients.
Summary of Findings
- The Authorised Representatives felt there were a number of areas within the home that contained items which could potentially cause trip hazards to both residents, staff and visitors/relatives etc. Items were left lying on the floor.
- Throughout the home in certain areas a bad odour could be smelt by the Authorised Representatives. It was felt a deep clean would be beneficial.
- A number and variety of activities need to be available for residents. The activity board needs to be kept up to date.
- Residents/Families should be consulted about menu choice.
- Inappropriate furniture in bathrooms need to be replaced.
This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.
Read our report
If you would like this report in a different format, email info@healthwatchwolverhampton.co.uk or call 0800 246 5018.
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Enter and View report: Bentley Court Care Home (2016)
