Enter and View: Bentley Court Care Home
Our report following a visit to the Bentley Court Care Home in Wednesfield, which provides provides general and dementia nursing care for up to 76 residents.
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This was an unannounced Enter and View visit conducted at Bentley Court Care Home in response to a number of factors, including:
- Follow up on concerns around potential hazards at the home and maintenance of resident’s dignity from a previous Enter and View visit which took place on 5 December 2016.
- The results of the CQC inspection which was published on 22 December 2017 which rated the service as requiring improvement.
Summary of Findings
The report highlighted a large number of recommendations around the following themes:
- Health and safety
- Building and equipment maintenance
- Staff training
- Essential services
- Information for residents, relatives and visitors
- Residents choice
- Being involved
This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.
Read our report
If you would like this report in a different format, email info@healthwatchwolverhampton.co.uk or call 0800 246 5018.
File download
Enter and View report: Bentley Court Care Home (2018)